Resumen del libro
This Workbook presents a set of questions, checklists and planning guides, to be used as a tool for streamlining the internal process of conformance to ISO 9001:2000 standard. Designed for use by professional service firms in developing countries, it provides an overview of ISO 9001:2000 as an international quality management framework, and focuses on internal decisions, discussions and the planning needed in applying ISO 9001:2000 concept, and for creating the necessary quality management system in a small service firm. Appendices include a selected list of information sources on ISO quality management systems, tips for working with external consultants, sample internal audit checklist for a vertical audit, and sample questions to help staff prepare for an on-site external audit.
Ficha del Libro
- Número de páginas: 116
- Autor: Otros
- Tamaño: 1.93 - 2.22 MB
- Descargas: 1153
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